Academy Policies

Class Refunds:

Partial Refunds are only issued before the students first scheduled class:

  • 6 or less days before the first class = PARTIAL Refund (30%)

  • Any time after the first class = NO Refund (0%)

Tuition/Payment/Prorating:

  • Tuition is to be made in full prior to the students first scheduled class and then at the end or beginning of each month.

  • Options to purchase multiple months are available.

  • Payment can be made via etransfer, through the invoice or in person at the academy.

  • If you are registering late in the month, your invoice will be prorated for the remaining weeks of the month. Depending on how late into the month you register, it may also include tuition for the next months classes.

    Example: A student registers on the 3rd week of the month. Their invoice will include 1 week for that month + the full 4 weeks of the next month.

Workshop Deposits/Refunds:

In the event of a workshop cancellation, your deposit will be refunded to you. Otherwise deposits are non-refundable. Deposits are required to reserve your place in the workshop.

Scheduling and Lost Classes:

  • When registering for classes, students pick a time slot/day of the week they would like to attend and commit to that schedule. That schedule can be changed if prior notice is given.

  • If they are unable to attend a class, that class is lost. Please inform the Academy if you are unable attend.

  • If the instructor is unable to attend a class, notice will be given to the students that have that time/slot booked and a new class will be rescheduled free of charge.

  • Classes are to be attended in the month they were purchased for.
    Classes cannot be divided up across multiple months or saved for a future date.

Being Late for class:

Please contact the instructor if you will be running late.
Otherwise if you are the only student in your time slot and you arrive past the 30 minute mark, the class will be cancelled/lost.

Attitude and Behaviour:

Rude or Disruptive behaviour towards other students, the instructor or other staff is not tolerated at the Ottawa Art Academy. If a student is found in violation of this policy they will be removed from the program. No refund will be given. We strive for a mature, polite and respectable studio space that is accepting of all people.